Refund policy
Return & Refund Policy
Returns & Refunds
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Returns and refunds are only accepted within 30 days of delivery.
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Items are eligible for return only if they are defective.
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Items marked as “for parts only,” “as-is,” or “non-working” are not eligible for returns or refunds.
Condition of Returned Items
To be eligible for a return or refund:
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Items must be returned in the original condition they were sent.
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Items must not be:
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Repaired, opened, or modified
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Refurbished
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Damaged beyond the original condition received
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If an item is returned in an unreasonable or altered condition, the return or refund will be rejected, and no amount will be reimbursed.
How to Initiate a Return
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Contact us at info@w3industries.biz within 30 days of delivery.
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Provide your order number and a description of the defect. Supporting images and videos may be required for us to provide you with the best advice and solution.
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Only items approved for return by our team should be shipped back.
- Shipping label will be provided by us in the event of a return for a defective item.
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Package items securely to avoid further damage during return shipping.
Refunds
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Approved refunds will be issued via the original payment method.
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Refund processing may take 5–10 business days after we receive and inspect the returned item.
Contact Us
For questions regarding returns or refunds, please contact us at info@w3industries.biz
*We reserve the right to refuse any return that does not comply with this policy. By purchasing from us, you acknowledge and agree to our return and refund terms.
01/01/2026