Key Information
Here's an overview of our shipping policy:
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30 Days Return Window
Returns must be requested within 30 days from the date of delivery.
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Defective Items Only
We accept returns only for items that are defective or not as described.
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As-is Items Excluded
Items sold as "for parts only", "as-is", or "non-working" are not eligible for returns or refunds.
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Original Condition
Items must be returned in their original condition, including all accessories, packaging, and manuals (if applicable).
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No Repair or Modification
Items that have been opened, repaired, modified or show signs of additional may not be eligible for a refund.
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Unreasonable Returns
We reserve the right to reject returns that are unreasonable, misuse the policy, or do not meet the above conditions.
If you need to return an item, follow this process:
Contact Us
Contact us within 30 days of delivery and provide your order details and reason for the return.
Receive Return Instructions
Once the return is approved, we'll provide the applicable return instructions.
Ship the Item
Pack the item securely and return it according to the provided instructions. We recommend using a trackable shipping service.
Inspection & Refund
Once received, we'll inspect the item and notify you of the outcome. Approved refunds will be processed to the original payment method.
Please Note
- Shipping fees, import duties, and taxes are non-refundable.
- For international orders, return shipping costs, duties, and any related charges are the responsibility of the customer.
- Refunds may take a few business days to appear, depending on your payment provider.
- We are not responsible for items lost or damaged during return shipping. We recommend using a trackable and insured shipping method.